Contact Us


Chubb is committed to ensuring a superior level of satisfaction for all of our customers. If you have questions regarding ChubbFolio, visit our Help Section or call our Chubb Customer Care Team at 1-855-57-CHUBB (24822) between the hours of 8:30 am to 7:00 pm Eastern Standard Time, Monday through Friday. You can also send us an email at chubbcustomercare@chubb.com.

If you have a complaint, please click here and follow the steps for How to Resolve a Complaint.

Sign In to ChubbFolio

Need Help?
If you have questions about your policy, please contact your broker. For assistance with ChubbFolio, visit our Help Section or call Chubb Customer Care at 1-855-57-CHUBB (24822) between the hours of 8:30am and 7:00pm EST, Monday through Friday. You can also send us an email at chubbcustomercare@chubb.com.

Claim Assistance
Report a Loss

To report a loss or submit a claim, please contact your insurance broker or contact us directly:

  • Email: CanadaClaims@chubb.com
  • Canada wide 24 hour claims service: 800-532-4822
  • Windshield claims: 866-682-4822

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