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If you have questions about your policy, please contact your broker. For assistance with ChubbFolio, visit our Help Section or call Chubb Customer Care at 1-855-57-CHUBB (24822) between the hours of 8:30am and 7:00pm EST, Monday through Friday. You can also send us an email at

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Claim Assistance
Report a Loss

To report a loss or submit a claim, please contact your insurance broker or contact us directly:

  • Email:
  • Canada wide 24 hour claims service: 800-532-4822
  • Windshield claims: 866-682-4822